Overview
Use My feedback to share a product problem or improvement for the client you currently have selected. The quick form asks two questions, then SalesHive organizes the submission for review. The page shows only your submissions and lets you follow each item, read the SalesHive response, and add information when the review team asks for it.
How to use this page
Open My feedback
Choose the highlighted Give us feedback callout at the bottom of the Platform navigation, after Settings and the optional Admin section. Confirm the Current client band before you start. Full and Service client users can also open the floating help menu and choose My feedback.
Start a submission
Select Submit feedback. The form opens on the same page and confirms the selected client. If no client is selected, choose one in the client switcher first. Full and Service client users can also choose Send feedback from the floating help menu.
Answer the two questions
Describe what happened or what you would like to improve, then explain what a better result would look like. Include the page, task, symptoms, examples, and frequency when they matter. SalesHive uses your answers and the page you submitted from to organize the type, area, impact, and priority for review.
Attach supporting evidence
Optionally add up to five screenshots or files. Review the attached names, remove anything unrelated, wait for uploads to finish, then select Send feedback.
Track the review
Return to My feedback to see the generated title, type, area, client, current status, and last update. Select a row to open the detail drawer with your answers, attachments, SalesHive response, and timeline.
Answer a request for information
When an item is marked Needs information, open it, add the requested context or examples, and select Send information. The item returns to Submitted so the review team can continue.
What the buttons do
- Give us feedback
- Opens My feedback from the highlighted callout at the bottom of the Platform navigation.
- Submit feedback
- Opens the two-question feedback form for the currently selected client.
- Add a screenshot or file
- Uploads optional supporting evidence. You can attach up to five files.
- Send feedback
- Submits both required answers and any finished attachments to the SalesHive review team.
- Send information
- Adds your response to an item marked Needs information and returns it for review.
- Close
- Closes the submission modal or feedback detail drawer without sending a new response.
- Try again
- Reloads the feedback list if the page could not load it.